Last updated: July 25, 2026
These Terms and Conditions govern your access to and use of the Off-Road Outfitters website and your purchase of products or services from us. By using this website, creating an account, submitting an order or purchasing from Off-Road Outfitters, you agree to these Terms and Conditions. Please read them carefully before placing an order.
Products, Descriptions and Availability
We aim to describe products accurately, including condition, compatibility, specifications, photographs and availability. However, colors, appearance and minor details may vary because of lighting, screen settings, manufacturing differences, previous use or restoration work.
Fitment and Compatibility
Customers are responsible for checking that a product is suitable for their motorcycle, including the correct brand, model, year, engine size, part number and any required measurements or modifications.
Compatibility information and support provided by Off-Road Outfitters are based on the details available to us. Before ordering, contact us if you are uncertain about fitment. We are not responsible for problems caused by incorrect customer information, unapproved modifications or installation on an incompatible motorcycle.
Orders and Order Acceptance
Submitting an order through our website is an offer to purchase the selected products. An automatic order confirmation or account update only confirms that we received the order; it does not guarantee availability or constitute final acceptance.
An order is accepted after Off-Road Outfitters confirms product availability, shipping arrangements, pricing and payment requirements. We may contact you for additional information, request corrections or decline or cancel an order before acceptance.
Prices, Payments and Deposits
Prices are shown in the currency displayed on the website and may change without notice before an order is accepted. Shipping charges, taxes, customs duties, import fees and other destination-related costs may be added separately or confirmed before payment.
Available payment methods are shown during checkout or communicated directly when a shipping quote or manual payment confirmation is required. Orders will not be shipped until the required payment has cleared. Deposits may be accepted for selected motorcycles or products, and any deposit amount, payment schedule and refund conditions will be disclosed and agreed before payment.
Shipping, Delivery and International Orders
Shipping availability, costs, carriers and estimated delivery times depend on the product, destination, package size and applicable restrictions. For some orders, a shipping quote must be confirmed before payment or dispatch.
Delivery dates are estimates and are not guaranteed. Delays may occur because of carrier issues, customs processing, weather, incorrect address information or events outside our reasonable control. International customers are responsible for customs duties, import taxes, brokerage charges and other destination-related fees unless we agree otherwise in writing.
Returns, Cancellations and Refunds
Return eligibility, request deadlines, product-condition requirements and refund procedures are explained in our Returns Policy. Customers should review that policy before ordering, especially when purchasing used, restored, special-order or limited-stock products.
An order may be cancelled only before it has been processed, prepared for shipment or otherwise committed to fulfilment. Approved refunds are issued using the agreed method and may exclude original shipping costs, return shipping costs, customs charges or other non-refundable expenses where permitted by law.
Used, Restored and Project Products
Used, restored, project and vintage products may show wear, cosmetic marks, repaired areas, replaced components or other signs of previous use. Their condition will be described as accurately as reasonably possible in the product listing, photographs or direct communication.
These products may require inspection, servicing, adjustment or professional installation before use. Customers should not assume that a used, restored or project product is identical to a new factory item unless the listing specifically states otherwise.
Installation, Inspection and Safe Use
Motorcycle parts, accessories and complete motorcycles should be inspected and installed by a qualified technician where appropriate. Customers are responsible for following manufacturer instructions, using suitable tools and confirming that installation, adjustment and maintenance are completed safely.
Off-Road Outfitters is not responsible for damage, injury or loss caused by incorrect installation, improper use, racing, neglect, unauthorized modification, failure to inspect a product or use contrary to manufacturer guidance or applicable law.
Warranties and Product Guarantees
Any warranty or guarantee that applies to a product will be stated in the product listing, order confirmation or separate written agreement. Used, restored, vintage, project and clearance products may have limited or no additional warranty unless specifically stated.
Nothing in these Terms excludes or limits any warranty, guarantee or consumer right that cannot legally be excluded. Where permitted by law, products are otherwise supplied in the condition described at the time of sale.
Limitation of Liability
To the fullest extent permitted by law, Off-Road Outfitters will not be liable for indirect, incidental, special or consequential loss arising from use of the website, delayed delivery, product unavailability, incorrect installation, misuse or reliance on product information.
Where liability cannot be excluded, our total liability relating to a product or order will be limited to the amount paid for that product or order, except where applicable law requires otherwise.
Customer Accounts
Customers are responsible for providing accurate account and order information, keeping login details secure and promptly updating any information that changes. You are responsible for activity carried out through your account unless caused by our own security failure.
We may suspend or close an account where we reasonably believe it is being used for fraud, abuse, unauthorized activity, repeated payment disputes or violation of these Terms and Conditions.
Website Use and Prohibited Activity
You may use this website only for lawful personal or business purchasing purposes. You must not interfere with the website, attempt unauthorized access, introduce malicious code, misuse customer accounts, submit false information, copy protected content without permission or use the website for fraud or unlawful activity.
We may restrict or block access where we reasonably believe the website, store, customers or systems are being misused or placed at risk.
Intellectual Property
The website design, branding, text, graphics, photographs, product descriptions, logos and other original content made available by Off-Road Outfitters are owned by us or used with permission and are protected by applicable intellectual-property laws.
You may view and use the website for personal shopping purposes, but you must not copy, reproduce, republish, sell, distribute, modify or commercially exploit our content without prior written permission.
Third-Party Services and Links
Our website may use or link to third-party services, including payment providers, shipping carriers, social-media platforms and external websites. Those services are operated independently and may have their own terms, privacy policies and service conditions.
Off-Road Outfitters is not responsible for the availability, content, security or practices of third-party services, except where responsibility cannot legally be excluded.
Changes to These Terms
We may update these Terms and Conditions from time to time to reflect changes to our website, products, services, business practices or legal requirements. Updated Terms will be posted on this page with a revised “Last updated” date.
Changes will apply from the date they are published unless a later effective date is stated. Terms that applied when an order was accepted will continue to govern that order unless the parties agree otherwise or applicable law requires a different result.
Governing Law and Disputes
These Terms and Conditions are governed by the laws that apply to the legal location from which Off-Road Outfitters operates, without limiting any mandatory consumer protections that apply in the customer’s country or region.
Before starting formal legal proceedings, customers agree to contact us and make a reasonable effort to resolve any dispute directly. Nothing in these Terms prevents either party from using any court, regulator, consumer-protection body or dispute-resolution process available under applicable law.
Severability
If any provision of these Terms and Conditions is found to be unlawful, invalid or unenforceable, that provision will be limited or removed only to the extent necessary, and the remaining provisions will continue in full force and effect.
Contact Us
For questions about these Terms and Conditions, an order, product compatibility, payment, shipping or returns, contact Off-Road Outfitters through our Contact page or email us at offroadoutfitters3@gmail.com.